Cancellation Policy

Last Updated: May 3, 2026

At Empower Market, we understand that business needs can change. Our cancellation process is designed to be straightforward, transparent, and efficient.

Cancellation Procedure

To request a cancellation, please contact our support team at [email protected]
or submit a request through your account dashboard. Our team will guide you through the process and confirm next steps.

Refund Eligibility

Refund eligibility depends on the specific service and the terms outlined in your service agreement. For detailed information, please refer to your agreement or contact our support team.

Cancellation Fees

Certain services may be subject to cancellation fees. Any applicable fees will be clearly defined in your service agreement or communicated at the time of cancellation.

Effective Date of Cancellation

The official cancellation date will be confirmed via email or communicated directly by our support team once your request has been processed.

Automatic Renewals

Some services may renew automatically. To avoid renewal charges, you must submit your cancellation request prior to the renewal date.

Non-Refundable Services

Certain services may be non-refundable once initiated or after a defined period. Please review your service agreement for full details.

Cancellation Confirmation

You will receive a confirmation email once your cancellation has been completed. If you do not receive confirmation within a reasonable timeframe, please contact us.

Contact Us

For any questions regarding this policy, please reach out to our support team at:

[email protected]

Policy Updates

This policy may be updated periodically without prior notice. We recommend reviewing it regularly to stay informed of any changes.

Address: Tsuen Wan, New Territories, Nos.78-84 Wang Lung Street, Jing Ho Industrial Building, Unit D12 On 16th