Cancellation Policy

Last updated: May 3rd, 2024

At EmPower Market, we understand that circumstances may arise that require you to cancel your service. We aim to make this process as seamless as possible. Please review our cancellation policy outlined below:

Cancellation Procedure: To cancel your service, please contact our customer support team at cs@empowermarket.net .You may also submit a cancellation request through your account dashboard on our website.

Refund Eligibility: Refund eligibility varies depending on the type of service and the terms outlined in your service agreement. Please refer to your service agreement or contact our customer support team for more information regarding refunds.

Cancellation Fees: Some services may be subject to cancellation fees. These fees will be outlined in your service agreement or communicated to you at the time of cancellation.

Effective Date of Cancellation: The effective date of cancellation will be specified in your cancellation confirmation email or communicated to you by our customer support team.

Automatic Renewals: Please note that some services may be set to automatically renew unless cancelled. It is your responsibility to cancel automatic renewals if you do not wish to continue the service.

Non-Refundable Services: Certain services may be non-refundable once initiated or after a specified period. Please review your service agreement for details on non-refundable services.

Cancellation Notifications: We will send you a confirmation email once your cancellation request has been processed. If you do not receive a confirmation email within a reasonable timeframe, please contact our customer support team.

Contact Us: If you have any questions or concerns about our cancellation policy, please contact us at cs@empowermarket.net .Our customer support team will be happy to assist you.

Please note that this cancellation policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates or revisions.

Address: Tsuen Wan, New Territories, Nos.78-84 Wang Lung Street, Jing Ho Industrial Building, Unit D12 On 16th